Ideas for Teachworks as submitted to our Feature Upvote board. Ideas are ordered by 'new' and the 50 top matches are included. pr_c6d6smdbfmuvnsv 2026-03-04T17:20:37Z sug_0wyonzjwauiansb 2023-01-17T11:19:30Z 2023-05-29T17:31:30Z We can't arrange a direct debit payment system at our tutoring centre due to the lack of the BECS direct debit stripe integration. This would really help our accounts process to flow better sug_vjadkojkwei9s7k 2022-03-31T02:47:58Z 2024-09-27T20:15:12Z You need to have AutoPay native to Teachworks. You already have a "Save Credit Card" feature. Simply make it to where people can be charged at a specific day of the month. This feature alone could save so much time and headache. Other services in this space have this feature. My Music Staff, Studio Director, and others. Why don't you have AutoPay? sug_nohmckzd3zjzdmc 2019-10-02T09:15:51Z 2023-03-03T11:30:33Z It would be very helpful if we could see a change log of all changes made, rather than just the automatic notification log, so we can see all manual changes made. In particular, Instead of just seeing the "last modified" date for sessions, it would be useful to have access to a full change log and history for each session, including the action that was completed, as a list (i.e. session added, X day X time, session completed as missed X day X time, session completed as cancelled X day X time, etc.), to help with student attendance histories . It would also be very helpful to have so we could see changes made to account settings (i.e. enabled add-ons, changed invoice templates, etc.). Thanks very much! sug_i6vfdma6mns5nh4 2019-10-02T09:15:39Z 2023-03-03T11:30:28Z Currently, if a client has session credits, you need to apply these to individual invoices after generating the invoices first. This can be really time consuming and difficult to keep track of when hundreds of families are being invoiced every couple of weeks. When multiple invoices are created at once, it would be great if any credits were automatically applied to the accounts! That way there would be no need to go back in and allocate credit notes. Thank you!!! sug_lykumhqznnkdf0u 2019-10-02T09:14:58Z 2023-03-03T11:30:25Z I need that my clients would be able to cancel a lesson by themselves, and if they cancel too late, the status of the lesson instead of "cancelled", becomes "missed". sug_txmwuyjc2pzdanf 2019-10-02T09:14:57Z 2023-03-03T11:30:25Z We often forget (especially on busy months) to confirm everyone on a specific month of the year, and when time passes if we didn't confirm there is no way of knowing it. Could you build a reminder for any uncompleted attendance for the past months, weeks, etc? Thanks. sug_e10gayq3hzi77bv 2019-10-02T09:14:55Z 2023-03-03T11:30:24Z Completing Lessons- This is something that works really well if the lesson is just for one student, but could be improved upon for a class. We have some classes of more than 20 students. I'll use our one class of 26 as an example. The tutor writes a paragraph to describe the lesson and then copies and pastes it into all 26 student External Notes boxes. The tutor must also remember to individually pain-stakenly switch each student from schedule to attended. Then they also have to check each individual "email shared notes" box. There should be a way to select all students and change their status to attended in one click. Then if a student was absent, you would just have to change that one student status individually. You should also be able to email the shared notes to everyone without having to check the box every single time. Please help us make this process more efficient! It is so tedious right now! sug_k8lfcs1zyfbcjqh 2019-10-02T09:14:45Z 2023-03-03T11:30:21Z Option to require a "Student" to be selected when scheduling a lesson.  This would prevent "orphan" lessons from slipping through the cracks when invoicing. sug_yj6mcgqbq38jbou 2019-10-02T09:14:38Z 2023-03-03T11:30:21Z New note notification on dashboard A way for admin and teachers to be alerted that there is a new note in a customer's record, so as to not miss seeing a note that requires urgent attention.  This is the small, but crucial thing that is missing from the Notes and Communication add-on. sug_sumnawwjphf75q1 2019-10-02T09:14:32Z 2023-03-03T11:30:21Z Attendance auto-reminders for teachers. If a teacher forgets to complete a lesson, an auto-reminder could be sent after a certain number for days (perhaps 2 days).  Then, a second reminder could be sent. This feature would be very helpful to most teacherworks customers. Teachworks Support - 1 Year Ago sug_gvwlkylt4nfnxl8 2019-10-02T09:14:29Z 2023-03-03T11:30:21Z integrate with other cloud apps by connecting with services like "zapier" or "itduzzit". This way our cloud apps (accounting, CRM, PayPal etc) can talk to one another. One "app" (Zapier) will open the door to soooo many other cloud based services! sug_boufbfmru499sef 2019-10-02T09:14:20Z 2023-03-03T11:30:21Z Need a follow up date field box in each customer file, so we may sort customers, and see a list of those that require attention.  sug_zyk3tqfrr1td4qg 2019-10-02T09:14:10Z 2023-03-03T11:30:20Z Multiple Email Templates for Invoices! Many companies have different messages for different scenarios.  ie. a customer's first invoice vs. a continuing student. Having multiple email templates would be a real time-saver, and allow us to use teachworks for invoicing, rather than an outside solution. sug_e5g33qcpw1gfryl 2019-10-02T09:13:57Z 2023-03-03T11:30:19Z Would love a super-simple way of entering multi-day vacations in teacher calendars. Most of our teachers find the existing unavailability feature to be confusing and difficult to use for typical things, like noting a week-long vacation.  Would love an easy way of entering a date-range, that creates a simple bar, stretching across vacation days in the upper "all-day" of the calendar (similar to how multi-day events are handled in Google Calendar).    It would be helpful if this new vacation feature also showed up in the monthly view. sug_7sowxkj6lyxvbr7 2019-10-02T09:13:54Z 2023-03-03T11:30:19Z make an API :-)   sug_wspdzctfq4qwaf4 2026-06-11T15:39:25Z 2026-06-11T15:39:25Z Currently we are unable to view ID Numbers in Customer, Student, or Staff profiles. The only way to obtain the ID numbers is to pull a Family, Student, or Staff Download report. It would be helpful if the ID Numbers are viewable as a Profile Field to reference without having to go to the extra step of downloading the entire database. sug_gd9qgiv0pdqr0ax 2026-06-05T17:24:18Z 2026-06-05T17:24:17Z We would like customers to be able to chose their payment method after receiving their invoices. This way we can add a convenience fee of 2-3% if they choose to use a Credit card rather than a debit card or ACH. We can currently only add a convenience fee if we know what payment method a customer is going to use in advance; however, if we send a customer an invoice and they change their mind and use a Credit card instead of ACH, we would have to send them a second invoice, which would infuriate many customers. sug_izrlcf0qkdun9u4 2026-06-02T16:27:39Z 2026-06-02T16:27:38Z We would like to add the Session Status as a Merge Tag for the Family Notes Template and Student Notes Template. When Shared Notes are emailed to families/students, the status of that session is not shown currently. When cancellations take place, it would be nice to shared in the template the status of the session so that it is clear to the recipients. This is also true for "Missed" sessions where the families are invoiced for short notice or "no show" sessions. If the session "status" is able to be added as a Merge Tag, it will make the communications with the families and students more transparent. sug_b91wnp0tp3rqi3m 2026-05-30T02:33:35Z 2026-05-30T02:33:35Z when you export the invoice schedules from the /invoice_schedules page, it does not export some of the fields displayed on the page - customer count and status. If you could add those fields and one other one which is the invoice total amount from the invoice_schedules/settings page, then I can calculate an important number - the amount set up to be auto billed. This is a meaningful and different number than invoices generated or paid. sug_qfzhlgykkvutdeu 2026-05-21T14:46:03Z 2026-05-21T14:46:03Z It would be incredibly helpful if we could add a CC email or additional email to be included on the Automatic Package Balance Emails. For example, we want the program manager to receive the alert also automatically instead of us having to forward the emails from our admin account after looking up the PM in Teachworks. sug_v2ifhvba734iqun 2026-05-20T16:41:42Z 2026-05-20T16:41:41Z Hi Teachworks team, I’d like to suggest a feature that would make tutor payment management much more flexible and reduce manual adjustments/errors. Currently, in the student profile, we can set a custom “Student Price per Hour,” which is very useful. However, there is no equivalent option to set a tutor-specific wage/payment for that particular student. In practice, this creates issues for agencies like ours. For example: -A specific student may pay a discounted hourly rate -The tutor assigned to that student may also agree to a slightly reduced wage -But since Teachworks only allows the student-side custom pricing, the tutor wage still defaults to the tutor’s standard rate As a result, after every completed lesson, we have to manually edit the tutor payment amount. This is repetitive, time-consuming, and increases the risk of accounting mistakes. A possible solution would be: -Add a “Tutor-specific wage override” directly inside the student profile OR -Create a more flexible “Student + Tutor relationship” structure similar to TutorCruncher jobs, where each pairing can have: *custom student rate *custom tutor wage *lesson settings specific to that arrangement Even a simple tutor wage override at the student level would already solve a major operational problem for many tutoring agencies. This would greatly improve workflow efficiency and reduce manual corrections after lessons are completed. Thanks for considering this feature suggestion. sug_tfgbdal8zlq4t6r 2026-05-19T18:11:43Z 2026-05-19T18:11:42Z Teachworks already takes the bill rate and pay rate from each service as defined in Service List>Service Information. What's missing is the lesson duration. A 30-minute lesson should default to a 30-minute length in the calendar, instead of the current 1-hour length. And so on for any other length defined in the service. sug_rflqytkxmwcwzu7 2026-05-18T15:02:00Z 2026-05-18T15:02:00Z Many of us run structured programmes in which students are assessed at specific milestones — for example, after every 10, 20, or 40 hours of lessons. Right now, there's no automatic way to know when a student has hit that threshold. You either catch it manually, or it slips through the cracks. For schools managing dozens or hundreds of active students, this quickly becomes a real administrative headache — and missed assessments mean incomplete student records. The Feature We're Requesting An enhancement to the Results Tracking Add-On that includes: 1. Assessment Trigger Settings — set a custom hour-based milestone per student or course type (e.g. "assessment due every 20 hours") 2. Automated Notifications — when a student reaches their trigger point, the assigned teacher and/or a designated admin receives an alert to log the assessment 3. Student Profile Status Badge — a clear "Assessment Due", "Completed" or "Overdue" indicator visible at a glance on the student profile Who Would Benefit? This would be valuable for: - Language schools running level-based programmes (e.g. CEFR A1 → C2) - Test prep centres tracking student readiness over time - Any school that needs to demonstrate structured, evidence-based progress to parents, clients or accreditation bodies - Tutoring centres with multiple teachers who need a shared system for knowing when assessments are due The Bigger Picture As more schools move towards quality frameworks and accreditation, having traceable assessment records tied to student hours isn't just nice to have — it's becoming a requirement. This feature would make Teachworks significantly more competitive for schools that take structured progress tracking seriously. sug_5cuttmzhho5ig8b 2026-05-07T17:34:44Z 2026-05-07T17:34:44Z Can you please make it an option that you can restrict tutors from using the bulk lesson format for reconciling lessons? If they do it this way they don't have to input lesson notes. sug_op2lbf8sqzdorsw 2026-05-06T04:58:25Z 2026-05-06T04:58:25Z On the admin account you have a filter on the side to filter by student but for the family accounts they do not. When you use the family accounts for schools or other clients it makes teachworks unworkable. sug_6glh6nj5ot42gua 2026-05-04T13:25:49Z 2026-05-04T13:25:49Z We allow our clients to pay with Zelle to avoid a credit card service fee, so I'd like the option to create an invoice that shows the total amount for coaching sessions and then the service fee is only applied if they pay with a credit card using the "pay now" button. sug_isliklyxyvllgqr 2026-05-01T17:43:02Z 2026-05-01T17:43:02Z When setting a class Start time, the End time should automatically snap to 1 hour post start. So if I set a class at 3:00pm, the end time should snap to 4:00pm (not stay at 12:00pm and have to be hand set). Just like it does in Google Cal, iCal, etc. sug_1kqacqpratai2uh 2026-05-01T04:16:57Z 2026-05-01T04:16:57Z In our tutoring company, we pay the tutor x% extra for every additional student in their class. So, one student they get 100% of the hourly rate, with 2 students they get (100 + x)%. There is currently no way to add this to the tutor wage without (a) creating a separate service for multiple students -- which disrupts the automatic package balances, (b) changing the wages one by one which is more busywork than keeping track of the lessons by hand. We would like for there to be an option to increase wages by number of students or at least be able to edit the hourly wages for recurring lessons. Alternatively, if teachers are allowed to edit their own wages, this could be a temporary solution. sug_yle53sknzpxzmge 2026-04-23T14:40:43Z 2026-04-23T14:40:43Z I would like to be able to disable the option for tutors to Add Unavailability. I don't want my tutors posting a day or series of days when they are not available there and thinking that it gives me any valuable information or an action item. This feature has caused communication issues more than once and I would like the option to disable that feature for all of my team. sug_houfru5qmncvc5x 2026-04-20T14:57:40Z 2026-04-20T14:57:39Z The ability to have more than 1 invoice template for formatting - example: one invoice template with an hour rate and one that could not have an hourly rate for combined package services. sug_hghdeypnupy7pbn 2026-04-20T02:32:44Z 2026-04-20T02:32:44Z Can we put comments or mini description when the results tracking? So tutors can put a comment or keep more specific details in the system, rather than a numerical value. sug_aapzqmeajaht8qm 2026-04-16T16:57:21Z 2026-04-16T16:57:21Z It would be so helpful if the Integrations & Add-ons page was alphabetized. sug_ywdwzzt2dxex0n0 2026-04-16T16:54:37Z 2026-04-16T16:54:37Z You currently cannot simply click on the calendar and add a non-teaching event, which is very time-consuming. It would be fantastic if you clicked on the calendar and it asked you if you'd like to book a lesson or non-teaching event, and have the system recognize the day and time you are booking it for, just like when you're adding a lesson. sug_xnaijpsrxarl06e 2026-04-15T16:29:59Z 2026-04-15T16:29:59Z We have companies submitting up to 100 or more students on a single account and they want a single invoice per month that is grouped per student, their lessons and a subtotal instead of per lesson chronologically as they have a monthly budget and audit per student. sug_wmrkdpo1hdswkav 2026-04-14T11:06:42Z 2026-04-14T11:06:42Z Many solutions now auto-complete address either as they are typed or by a lookup on the post code. Doing this would reduce errors in addresses being entered. sug_kslblcru2pcyj6v 2026-04-13T15:09:00Z 2026-04-13T15:08:59Z We would like an "Additional Email" field be added to the Student Profiles. There are times when we must add more than one student for a combined session and only want to charge the family for the duration of that session once, not once per student assigned to that session. Our current situation is a set of twins that are receiving college counseling services from one counselor at the same day/time for each session. We created a student profile with both of the student's names so that each session only counts once for the duration of the time used. Otherwise, if both of the students are selected individually and added to a one hour session, it will deduct two hours from their prepaid package hours. So we have to have one student record for the counselor to use for their combined sessions. This then eliminates the ability to have session notes and reminders sent to both of the twins individually since there is only the one email field on student profiles. I enabled the "Student Contact Add-on" to add the 2nd student's name and email address to enable session reminders and notes, but can only enable the notes. Currently you only have the ability to check off "Receive Session Notes Emails". The option to have a "Student Contact" receive Session Reminder Emails is not available. It would nice for you to enable that feature as well. sug_daaos7tr60yzkpx 2026-04-13T15:02:46Z 2026-04-13T15:02:46Z Currently you only have the ability to check off "Received Session Notes Emails". The option to have a Student Contact receive Session Reminder Emails is not available. We would like to enable that feature as well. OR the ability for an "Additional Email" field to be placed on the Student Profile for a student. Our current situation is a set of twins that are receiving college counseling services from one counselor at the same day/time for each session. We created a student profile with both of the student's names so that each session only counts once for the duration of the time used. Otherwise, if both of the students are selected individually and added to a one hour session, it will deduct two hours from their prepaid package hours. So we have to have one student record for the counselor to use for their combined sessions. This then eliminates the ability to have session notes and reminders sent to both of the twins individually since there is only the one email field on student profiles. I enabled the Student Contact Add-on to add the 2nd student's name and email address to enable session reminders and notes, but only can enable the notes. sug_czbk0uokliobxus 2026-04-09T21:09:51Z 2026-04-09T21:09:51Z Add the option to create an on demand PDF summary document that includes all services used by a family with the total services billed in a year. The only option now is a csv or xls file that has all invoices and payments. This document would help parents with their tax filing. sug_zoccgcrog2xyysl 2026-04-08T17:20:31Z 2026-04-08T17:20:31Z When you integrate the tutors profiles in a website you can add the price of the session upfront so the customer can see the price without clicking on anything. this can be added as an option along with the others so you can decide or not. sug_dbybguikoch0qzn 2026-04-04T13:22:53Z 2026-04-04T13:22:52Z I would like to add tags to students such as "High-School", "Middle School", "SHSAT, "SAT", "ACT" as this would make easy filtering to see our specific student types at once. We send emails to specific groups of students and parents so this would make the search process easier as now we currently use a spreadsheet to keep track of this info. So now we need to update Teachworks and Excel separately. sug_mksu9gdif3dz743 2026-03-24T20:01:04Z 2026-03-24T20:01:04Z Authorize.net integration that works like the Stripe integration: a Pay Online button on invoices, and payments that automatically record in Teachworks and match to the correct invoice (so we don’t have to enter them manually). sug_wfhcjhjzdowindj 2026-03-19T11:11:05Z 2026-03-19T11:11:05Z I would like to completely be able to lock tutors out of making any changes in their calendars so that they have to go through administrators for this. We often offer time slots to prospects only to find that they are no longer available when they sign up as the trainer made themselves unavailable. This would give us the ability to streamline operations better between tutors and students and save a lot of time on to-and-fro emailing and finding new slots during peak hours when not many are available. We used to successfully work like this and would like this functionality. sug_d6dqzca37ztpkhv 2026-03-18T03:08:52Z 2026-03-18T03:08:52Z Other payment processors that charge monthly subscriptions (we use Quickbooks) do not require micro-deposits to be done (what a giant pain for our clients that would be). We enter checking account and routing numbers into QB. Once and done, no verification needed (we have signed contract and authorization). sug_sadzmrafbisfh2g 2026-03-13T17:51:05Z 2026-03-13T17:51:05Z We would like the ability to schedule invoices to be sent at a later time instead of being delivered immediately upon creation. Our team often works outside normal business hours or in different time zones, which means invoices can sometimes be sent in the middle of the night from the client’s perspective. This can appear unprofessional. It would be very helpful to prepare invoices in advance and schedule them to be sent during business hours. This would make invoicing more flexible and ensure communications are delivered at appropriate times. sug_espvmnw1huomxl7 2026-03-11T17:16:46Z 2026-03-11T17:16:46Z Hi, I'd like to see if there's the ability to have a feature where the surcharge on an invoice can be updated, deleted, or added without having to unallocate all payments first. Sometimes our families pay by both check and credit card, and there's no easy way to adjust the surcharge once payments have been applied. sug_vjqaxlgfoizmxgy 2026-03-10T12:08:47Z 2026-03-10T12:08:47Z sug_cfq8xc2b6xusiqw 2026-03-10T12:08:35Z 2026-03-10T12:08:35Z sug_vsojn4oc2npbism 2026-03-10T07:54:06Z 2026-03-10T07:54:06Z I'd like to add BCC field to the customer profiles so that invoices can be forwarded to our liquidity/dunning software sug_yv9mokbzq1qeznh 2026-03-09T14:31:07Z 2026-03-09T14:31:06Z I need to be able to assign a separate package to each student in a family using my invoice autopilot schedules. sug_ynznfol3ejfjqhh 2026-03-05T04:45:48Z 2026-03-05T04:45:48Z We'd love the ability to set the invoicing currency at the family level, rather than having it dictated by the business’s default currency. About half of our students are in Canada (charged in CAD), while the other half are in the U.S. (charged in USD). Currently, we can only process CAD payments through Teachworks and must invoice US clients manually in Stripe in order to charge them in USD. Since Stripe already supports multi-currency invoicing at the customer level - and this information is tied to each customer (e.g., via the cus_xxxxx ID) - it should be feasible for this to integrate with Teachworks. This feature would be a huge improvement for businesses serving international clients. Thanks for considering!